Some say it's easier to get new customers than retain old ones. Because retaining a customer requires work. To reduce the churn rate every organisation requires an elaborate action plan and a customer centric mindset. And part of it might include hammering 'customer service excellence culture' into the minds of every front line manager.These are the wise words of renowned corporate coach Dhammika Kalapuge.

Better Bangladesh, a youth development organisation, launched their first workshop on career development on November 14th.

Today's story is about a state-owned institution. We caught up with Md. Abdus Salam Azad, General Manager, Human Resources of Janata Bank in the hopes of debunking some of the deep-rooted stereotypes we hold about government institutions.

Each year the number of people “addicted to Internet” grows rapidly. We can read news, communicate with friends; look through photos

The three day long Edumaker Laptop Fair 2015 saw a mad rush of laptop sales. The fair had 7 pavilions, 13 mini pavilions and 49 stalls

Symphony has launched a new smartphone: Symphony H250. The phone comes with 5-inch HD 64-bit 1.3GHz Quad core processor

Misappropriated quotes aside, tech savvy Napoleon is (was?) right. Action cameras, when strapped up and set to record, can capture

MyCell has introduced a new handset to the local market. The smartpphone has a 3.5 inch HVGA display and comes with a 1GHz single

Facebook groups such as ‘ADOPT ME! BANGLADESH! ~by MAD.ORG’, ‘Dog Lovers of Bangladesh!’ and ‘Dog Society of Bangladesh’ are engaging in activities related to animal welfare and creating awareness regarding animal rights in Bangladesh.

Google playfully posts a photo of a motorcycle cop pulling over one of it self-driving cars for riding along at a cautious pace.

The startup scene of Bangladesh is hotter than ever now, with new startups popping up every day.

The prospect of moving abroad is attractive to most regardless of age or occupation. But as someone might have told you, it's not all sunshine and rainbows. Despite our preconceived notions it's important to know exactly what you're likely to face. So here are a few facts for those of you wanting to work or study abroad.

2015 saw North South University's business club host NSUers Meet Corporate Icons (NMCI) 2015. The new executive body behind the latest event joined YES! in spring 2013 as general members. Little did they know what they had had signed up for.

From high-rises to apartment buildings, developers have taken the property and developing business to a whole new level. Rakeen Properties is starting its journey in this business, but the projects they are undertaking are sure to amaze residents of the city.

Meera Sanyal, former CEO & Chairman of the Royal Bank of Scotland (RBS) in India and a member of the Aam Aadmi Party’s National Policy Committee, delivered an inspirational speech to the students of University of Liberal Arts Bangladesh (ULAB) on November 4, 2015 at ULAB’s Campus A.

TECH BITS

The ever persisting threat on cyber domain cannot be stopped but can be mitigated. And mobile platforms and cloud services will be likely targets for attacks in Bangladesh, said Said Tapan Kanti Sarkar, President, CTO Forum Bangladesh addressing the audience at the Crack the Code held at Dhaka.

aamra companies organized its fifth edition of Open House at the Lakeshore Hotel in Gulshan. Open House is an annual networking

The first ever System Admin Conference in Bangladesh organized by the Bangladesh System Administrators' Forum (BDSAF) was held at a

Nearly everyone has faced a cyber criminal's activity at one point or another. Even if you've never taken the bait yourself, you probably know somebody who did.