DMCH Emergency

The problems that arise when untrained and inefficient outsiders are left or allowed to look after critically injured or sick patients are manifold. First, the patients cannot get the service that they need when they have to rely on these laymen working as substitutes for trained personnel. Secondly, they have to pay an extra amount of money for the service provided in addition to other costs that they often have to bear. Thirdly, the presence of outsiders has created a chaotic situation at the hospital as patients and their attendants do not know whether they are dealing with hospital staff or outsiders. Fourth, the security of the hospital can be at stake when outsiders take charge of emergency services.

However, it seems the hospital management has more or less accepted the presence of the outsiders. Else, they would have made some efforts to dislodge them. The hospital does not have an adequate number of ward boys or personnel deployed at the emergency to handle the rush of patients. So the hospital managers are not doing anything against the undesirable elements, or that is the impression one gets after observing the situation. But what they are ignoring in the process is that a hospital is not the place for such untrained people who can cause irreparable damage to a patient through mishandling. It is also a matter of concern that the outsiders cannot be held responsible if something goes wrong. Furthermore, they are exploiting the helplessness of the patients in every possible way.

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It is far too evident that the outsiders have made their way into the hospital with the support of the regular staff. The hospital authorities should not treat the problem as a minor one as it has a bearing on the quality of treatment that patients are getting. The outsiders must be evicted and replaced with trained personnel to handle the patients seeking admission to the emergency.